Geri Amori, PhD, ARM, DFASHRM, CPHRM, is a respected leader in the presentation of risk management issues. Dr. Amori is past President of the American Society for Healthcare Risk Management and also of the Northern New England Society for Healthcare Risk Management.

 

Dr. Amori promotes development of risk management skills in
administrators, workers and consumers through seminars,
workshops and consultations. Geri Amori's presentations feature role play, interactive dialogue and group involvement activities designed to teach effective communication.

Her most requested communication topics include:
• Partnering with patients and families

• Dealing with difficult patients
• Conflict resolution skills

• Office practice risk management

• Disclosure of medical events
• Delivery of poor-prognosis news
• Leadership and teamwork

• Incorporating patients and families into the care process

 

She has been a featured speaker whose audiences have included:
• Harvard Risk Management Foundation
• Voluntary Hospitals of America
• Chapters of American Society for Healthcare Risk Management
• University of Vermont

• AIG Consultants

• MHA Risk Management and Patient Safety Institute